Questions

Questions

10 Item(s)

Show per page
  1. Jeremy S. Gates asks Nov 4, 2024

    Is it leak-proof?

    1. Amy Liang answers Nov 4, 2024

      Yes, the container is designed with a secure lid to ensure it is leak-proof and safe for carrying soups and liquids.

  2. James S. Sloan asks Nov 3, 2024

    Can I request specific packaging for my order?

    1. Amy Liang answers Nov 3, 2024

      Yes, custom packaging options, such as branded boxes or eco-friendly materials, are available upon request.

  3. Timothy gagan asks Oct 3, 2024

    What is the weight of the container when empty?

    1. Amy Liang answers Oct 3, 2024

      The weight varies by size, typically ranging from 300g to 700g. Contact us for specific dimensions and weights.

  4. JEFF H. asks Sep 8, 2024

    Is the container dishwasher-safe?

    1. Amy Liang answers Sep 8, 2024

      While the body is not dishwasher-safe due to the vacuum insulation, the lid may be top-rack dishwasher-safe. Handwashing is recommended for longevity.

  5. Eric Turner asks Aug 17, 2024

    How long does it keep food hot or cold?

    1. Amy Liang answers Aug 17, 2024

      The double-wall vacuum insulation is designed to keep food hot or cold for up to 8–12 hours, depending on the usage conditions.

  6. BRIAN H asks Jul 19, 2024

    Can this container be used for solid and liquid foods?

    1. Amy Liang answers Jul 19, 2024

      Yes, it is designed for both solid and liquid foods, making it versatile for soups, stews, and other meals.

  7. Robert H. asks Jun 5, 2024

    What sizes are available for the food container?

    1. Amy Liang answers Jun 5, 2024

      The food container is available in various sizes. Please refer to the product page or contact us for specific size options.

  8. Rodney asks Mar 3, 2024

    Does the container retain smells after use?

    1. Amy Liang answers Mar 3, 2024

      The stainless steel interior is odor-resistant when cleaned properly, but stronger-smelling foods should be rinsed promptly.

  9. Joel B. asks Feb 5, 2024

    Is the container suitable for microwave use?

    1. Amy Liang answers Feb 5, 2024

      No, the stainless steel material is not microwave-safe. Please transfer food to a microwave-safe dish if reheating is needed.

  10. Johnny Brown asks Feb 3, 2024

    Does the container come with any accessories?

    1. Amy Liang answers Feb 3, 2024

      Some models may include accessories such as a foldable spoon, carrying strap, or additional lids. Check the product details for included items or inquire for customization options.

10 Item(s)

Show per page